MerchantMerchant

The Merchant's Advocate



VISA Chargeback Reason Code Reference





30    Services not provided or merchandise not received
41    Cancelled recurring transaction
57    Fraudulent multiple transactions
60    Requested copy illegible or invalid
62    Counterfeit transaction
70    Account number on exception file
71    Declined authorization
72    No authorization
73    Expired card
74    Late presentment
75    Cardholder does not recognize transaction
76    Incorrect transaction code (U.S.) / incorrect currency or transaction code or domestic transaction processing violation
77    Non-matching account number (U.S. has in authorization errors)
78    Service code violation (International only)
79    Requested transaction information not received
80    Incorrect transaction amount or account number
81    Fraudulent transaction card present
82    Duplicate processing
83    Fraudulent transaction card not present
85    Credit not processed
86    Paid by other means
90    Non-receipt of cash or load transaction value at ATM or load device
93    Risk identification service
96    Transaction exceeds limited amount terminal